Lead (Director), Patient Services Marketing - Immunology - Remote
With a unique legacy in dermatology as well as decades of cutting-edge innovation, Galderma is the pure-play dermatology category leader, present in approximately 90 countries.
We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology.
Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy.
They must combine initiative with a sense of teamwork and collaboration.
Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.
We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.
Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.
With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Title:
Lead, Patient Services Marketing - Immunology Location:
RemoteAs our new Director of Patient Services Marketing - Immunology you will be a vital contributor to the development of strategic initiatives and educational efforts of the service offerings for patients in preparation for the launch of Galderma's first-in-class specialty biologic treatment, for atopic dermatitis and prurigo nodularis.
You will be empowered to help drive patient to use the programs made available to them by Galderma in support of the treatment goal set by their HCP.
The role partners closely with key cross functional teams as well as external partners, and directly reports to the US Head of Patient Services.
Key
Responsibilities:
Understand patient/provider unmet needs relating to support services and access vs competitor perceptions/programs Advocate for patient experience Lead the creation of patient brochures and key education resources, patient service/hub/SP support materials and pull through Assess emerging trends within community and channels and apply insight to development of initiatives and marketing tactics and/or materials that support a positive patient journey experience Partner with HUB/Patient Services to develop long-term roadmap for access programming and operationalize near-term programs Develop and execute long-range goals for the programs offered and the future needs of the brand Manage agency partners to include tactical planning and scope process, budget, and performance Lead project through material approval process Develop and execute impactful Patient Services Marketing and educational pre-launch and launch focused strategy and tactics Skills and
Qualifications:
7
years of pharmaceutical industry experience, of which 3
years in Patient Services Marketing function Bachelor's degree Experience in dermatology/immunology preferred Experience partnering with HUB Operations and Patient Services Launch experience required Ability to understand and leverage analytics to drive decision making Proven experience partnering and coordinating with cross functional internal and external stakeholders (hub/SP channel partners) to develop innovative strategies and programs Ability and experience to perform all functions in adherence with legal, compliance and regulatory guidelines Innovative and creative thinking demonstrating implementation of real and measurable positive change Experience with regulatory/material approval process required Strong ability to understand and translate science for patient audience Availability to travel >20% time What we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.
Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is a panel conversation with the extended team.
Our people make a differenceAt Galderma, you'll work with people who are like you.
And people that are different.
We value what every member of our team brings.
Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This job description does not list all the duties of the job.
You may be asked by your supervisors or managers to perform other duties.
You will be evaluated in part based on your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time.
This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason.
In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Recommended Skills Creativity Data Analysis Decision Making Innovation Pharmaceuticals Product Planning Estimated Salary: $20 to $28 per hour based on qualifications.
We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology.
Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals.
Because we understand that the skin we're in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy.
They must combine initiative with a sense of teamwork and collaboration.
Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day.
We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future.
Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.
With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Title:
Lead, Patient Services Marketing - Immunology Location:
RemoteAs our new Director of Patient Services Marketing - Immunology you will be a vital contributor to the development of strategic initiatives and educational efforts of the service offerings for patients in preparation for the launch of Galderma's first-in-class specialty biologic treatment, for atopic dermatitis and prurigo nodularis.
You will be empowered to help drive patient to use the programs made available to them by Galderma in support of the treatment goal set by their HCP.
The role partners closely with key cross functional teams as well as external partners, and directly reports to the US Head of Patient Services.
Key
Responsibilities:
Understand patient/provider unmet needs relating to support services and access vs competitor perceptions/programs Advocate for patient experience Lead the creation of patient brochures and key education resources, patient service/hub/SP support materials and pull through Assess emerging trends within community and channels and apply insight to development of initiatives and marketing tactics and/or materials that support a positive patient journey experience Partner with HUB/Patient Services to develop long-term roadmap for access programming and operationalize near-term programs Develop and execute long-range goals for the programs offered and the future needs of the brand Manage agency partners to include tactical planning and scope process, budget, and performance Lead project through material approval process Develop and execute impactful Patient Services Marketing and educational pre-launch and launch focused strategy and tactics Skills and
Qualifications:
7
years of pharmaceutical industry experience, of which 3
years in Patient Services Marketing function Bachelor's degree Experience in dermatology/immunology preferred Experience partnering with HUB Operations and Patient Services Launch experience required Ability to understand and leverage analytics to drive decision making Proven experience partnering and coordinating with cross functional internal and external stakeholders (hub/SP channel partners) to develop innovative strategies and programs Ability and experience to perform all functions in adherence with legal, compliance and regulatory guidelines Innovative and creative thinking demonstrating implementation of real and measurable positive change Experience with regulatory/material approval process required Strong ability to understand and translate science for patient audience Availability to travel >20% time What we offer in returnYou will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
You will also have access to a range of company benefits, including a competitive wage with shift differential, annual bonus opportunities and career advancement and cross-training.
Next StepsIf your profile is a match, we will invite you for a first virtual conversation with the recruiter.
The next step is a virtual conversation with the hiring manager.
The final step is a panel conversation with the extended team.
Our people make a differenceAt Galderma, you'll work with people who are like you.
And people that are different.
We value what every member of our team brings.
Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.
Employer's Rights:
This job description does not list all the duties of the job.
You may be asked by your supervisors or managers to perform other duties.
You will be evaluated in part based on your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time.
This job description is not an employment contract, and either you or the employer may terminate employment at any time, for any reason.
In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Recommended Skills Creativity Data Analysis Decision Making Innovation Pharmaceuticals Product Planning Estimated Salary: $20 to $28 per hour based on qualifications.
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